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Precautions while using ATM Machines
The basic units allow the customer to only withdraw cash and receive a report of the account's bala
11. Safeguard your card and PIN
Remember that an ATM card, with the proper indication number, allows an individual to access the money in your account. Make sure your ATM card is stored in a secured area. Never keep your PIN and your card in the same place. Try to refrain from copying your PIN. If you ever forget your PIN, just contact us for a reminder.
12. ATM Receipts
Never discard your ATM receipts near an ATM. Always secure your receipt when leaving the ATM and shred it as your means of disposal. Don t write down your PIN number anywhere...at least not on your ATM card. Memorize it. Further, don t disclose it to anyone, not even the bank officials.
13. Walk up ATM precautions
When using a walk up ATM, please be sure to position yourself so no one can observe you entering your PIN. Maintain a polite distance while waiting to use an ATM and make sure others do so too. If someone is crowding you at an ATM, leave immediately and come back later.
14. If your card is lost
If your card is ever lost or stolen, please report it to us as soon as you notice it missing. By reporting the missing card immediately, you will minimize your loss and liability. Do not use the ATM where the card reader appears to be tampered with, broken, scratched, damaged, sticky with glue, has extra wiring or loose parts around the slot, difficulty in inserting the card etc. These could be signs of skimming machine having been installed.
15. Check your statements
Each month, check your statement for debits you did not authorize. If you see any unauthorized debits, please contact us immediately. If there are people around, make sure that you shield your hand while entering your PIN. No one should be able to make out what numbers you are punching in.
Your transactions truly are safe. Five Points Bank works with the leading technology partners to provide the most secure environment possible for worry free Internet Banking. Don t throw away the ATM transaction slips until you verify the transactions in the bank statement every month.
At Five Points Bank, the basis of each customer relationship is trust. You have chosen to do business with Five Points Bank, and we are obligated to honor that relationship with great care, beginning with the information you have chosen to share with us. We believe that your privacy should not be compromised. At the same time, we want to offer you the array of financial products and services you need to meet your financial goals.
18. Secure Communications
Data is encrypted as it travels to and from your PC. Encryption is accomplished through Secure Sockets Layer, the de facto standard for data encryption on the Internet. This means your sensitive financial information cannot be deciphered by unauthorized individuals.
19. Extended Validation SSL Online Identity Assurance
Extended Validation SSL Certificates were created in direct response to the rise in Internet fraud. Before customers share their confidential data online, they want proof of identification from a trusted source. Extended Validation SSL Certificates give high security web browsers information to clearly identify a website s identity. For example, in Microsoft
20. Secure Login
User IDs and passwords are stored on our bank s computer, isolated from the Internet, where they can never be accessed or downloaded by anyone on the Internet. In addition, because user passwords can vary from six to eight characters, the chance of randomly guessing a password is less than one in 1,000,000,000,000. (That s 1,000 billion!)
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