expert tips on integrating mobile and cloud strategies

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Focus on the user

Expert Tips on Integrating Mobile and Cloud Strategies

Focus on the user

No matter how complex or advanced the cloud technology or the solution is, for the end users (mobile workforce), the success is largely measured by the user experience and enhanced productivity that adds real business value, noted Viral Tripathi (@ViralTripathi), manager advisory, KPMG CIO Advisory. All employees want to think about is the best way to get their job done. If that means they can use what their IT organization has provided, brilliant. If not, enterprise users will gravitate towards the tools that work, leading to all of the challenges associated with shadow IT, added SearchYourCloud s Bain. A starting point for user centric strategy would be to differentiate the service needs using end user profiling (segmentation) methodology, continued Tripathi. For example, executives, information workers, task workers, etc., have different requirements whether in the office or when mobile. Ultimately, you ll want to define the user population mobile experience journey, added Ray Bordogna (@RayBordogna), partner and chief strategy officer, LiquidHub. When you place importance on your workforce, you ll see that cloud and mobile technologies enable companies to better equip the organization for maintaining the needs and expectations of the workforce while also having an advantage over the competition, said Clara Liang (@claraliang), chief product officer, Jive. Serving your employees first and foremost shortcuts you to the end goal.

Expose APIs to mobile
Understand the how what where when and who of data
Watch your speed
Offload computation to the cloud
Speed up mobile application development
Devise a permissive not restrictive BYOD policy
Ignore server data organization when defining mobile strategy
Map out users and applications for easy access to needed data
Secure mobile device data at all stages
Integrate unified communications
Get Goldilocks visibility into your cloud
Use Big Data to understand user mobile behavior
More ...

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