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Digital Marketing Trends

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CX

More than three-quarters (78%) of respondents are attempting to differentiate their company through an increased focus on the customer experience.


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Customer journey is still top priority
The rise of marketing automation
CX
Hiring data driven marketers are a key to success in the next five years
ROI is still an issue for marketers
Video is growing as an exciting opportunity
We are ignoring the power of geo targeting
Again customer experience is your only differentiator
Pricing is not a differentiator
New payment methods are on the rise
Marketings role
Customer experience trumps all
More ...


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